There are lots behind Trees off Elm Street. Please see the attendant and they will wave you in.
Trees is 17+ to enter, 21+ to drink with I.D. People under 18 can come to Trees but require supervision.
There is some seating available. Most shows at Trees are general admission and seats are available on a first come, first serve basis. If you desire a table reservation please contact Trees at 214-741-1122 and ask to speak with a manager to see if a reservation is possible.
All patrons must have a ticket, regardless of age.
Each show varies. Generally speaking doors are usually at 7pm and the show will start shortly afterward. The ending time varies by show as well. You should check with security or the box office on the way in for information.
It depends on how many tickets sell. TREES capacity is expandable and shrinkable depending on the show, ticket demand, etc. Some shows may be more populated than others, though it's TREES goal to consistently provide a comfortable concert experience.
TREES camera policy varies from concert to concert. At some events, artists explicitly forbid fan photography. In these cases TREES cannot allow cameras of any sort to be brought into the venue and will do its best to inform fans of this policy via our website or Facebook page.
At other events, artists allow fan photography, which TREES respects by allowing fans to bring cameras into the venue. In these instances, only simple, point-and-shoot, non-professional cameras will be permitted.
TREES reserves the right to deny camera use at any time before, during, or after the concert and to prohibit the use of any camera that is deemed by TREES and/or the artist to be unacceptable. Under no circumstances are fans permitted to use video recording devices at TREES.
Yes. Due to restrictions on space, TREES employs an outside company to direct traffic in its lot. Because of this, we must charge a nominal fee to help pay for lot / safety attendants. Parking costs $5 per event. TREES is not responsible for any loss or damage to vehicles left in its lot overnight. Please address attendants at the time you are parking if you have any questions and or concerns.
Yes, Trees is fully ADA compliant. If you have special needs and want to attend a show at Trees please call in advance at 214-741-1122 to make sure we can facilitate your needs. We want to make sure your concert experience is pleasurable. If you can't reach someone please leave message and a manager will return your call as soon as possible.
All interview and review requests must be made through the band's record label or publicity person. Please contact the specific band's label for information. Likewise, TREES does not issue photo passes; you must contact the band's publicity personnel to gain such credentials.
TREES maintains a Lost And Found box at its offices. Call 214-741-1122 for more info on lost and found items. We do our best to reunite lost items with their owners but TREES is not responsible for items left on the premises.
Call 214-741-1122 or go HERE to inquire about renting TREES for your social gathering. TREES is the perfect place to hold a business function, company party, holiday party, Sweet 16, Bar Mitzvah, christening, birthday, anniversary party... you name it! Catering services are available as well. Find out more on our Special Events page.
Fill this form out or call 214-741-1122 to make arrangements to rent the VIP area. Arrangements should be made several weeks in advance.
Depending on the event. Inquire at our office at 214-741-1122.
Yes, There is a $5 up-charge on minors tickets. It only applies when it is ticketed as a general event and the $5 fee is not added into the ticket. You will see the option for a +21 ticket or a -21 ticket online. If that option is not there it will be applied at the door upon entry.
Should inclement weather force us to postpone a show, you can visit this site or call 214-741-1122 for information.
That's solely up to the radio station, not TREES. Once we have a list from a station, we don't make any changes to it. You should contact the station well in advance of the show to see if they allow such changes to be made.
Tickets bought for show at Trees are not transferrable unless the original purchaser contacts frontgatetickets.com and has them change the name on will call before 5pm the day of the show. Once will call is printed a name cannot be changed.
Will Call is a list of ticket buyers that is kept at the box office. Upon your arrival, show your I.D. at the box office and let the door manager know your on Will Call. Once we find your name, we cross you off the list and let you inside. It's that easy. If you are on Will Call, an actual hard ticket is not issued and cannot be picked up in advance.
No, Trees has a smoke free facility. We do have a smoking patio on the west side of the building for those who would like a cigarette break. This is actually a city ordinance of which we must remain compliant. NO Exceptions will be made.
Please Never…..Never…..Never….. buy tickets from another website, ebay, stubhub, or craigslist. Most of the time they just buy a regular tickets from us, then up charge you for something that you could have bought off of treesdallas.com or frontagtetickets.com to begin with.
An ID is only required if you plan on drinking alcohol. Because we are an all-ages venue we take checking ID’s very seriously. In compliance with DC laws anyone 21 and older who plans on drinking alcohol will have to show a valid, non-expired, government issued photo ID, no matter how old you think you may look. Anyone without proper ID, regardless of age, will be treated as under 21 and not allowed to buy, hold or drink alcohol. This policy is strictly enforced and any violation will result in immediate ejection from the venue.
We only insist that you be dressed and wear shoes. Sensible footwear is strongly advised. Personal items such as pocket knives, pepper spray, flasks, outside food and drinks or anything that could be considered dangerous or contraband will not be allowed in the building. Purses and bags will be searched prior to entry.
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